For passengers flying on EI106, from New York JFK to Dublin, on 23rd December, things did not go smoothly. Minutes after takeoff, the aircraft returned to JFK due to a technical issue. Since then, many have been awaiting rebooking details, with hopes to get to Dublin or beyond before Christmas.

Issues from the start

According to data from FlightRadar24.com, Aer Lingus flight EI106 departed New York's JFK Airport at 21:54 local time, 44 minutes behind its scheduled time. However, things went wrong either during takeoff or minutes later, as the aircraft ascended to 5,300 feet and diverted to its origin airport just 19 minutes later, landing at 22:13 local time.

The daily route was being operated by one of Aer Lingus' Airbus A330-300, registered EI-EAV. The aircraft joined the fleet in February 2009 and carries 317 passengers in a two-class layout (30 in business and 287 in economy). Unfortunately for the airline, this A330 was likely to be full or nearly so given its date of travel, 23rd December, less than two days before Christmas.

Screenshot 2022-12-25 at 00.45.25
Map: FlightRadar24.com

In a statement, Aer Lingus attributed the diversion to a "technical issue," with no elaboration. While its impossible to determine the exact issue, it is notable that the A330 spent little to no time dumping fuel, which is usually the procedure pilots undertake to ensure the aircraft is not overweight upon landing and to prevent a hard landing. Given the short flight time, the issue may have been serious enough to merit an immediate landing rather than spending some time in a holding pattern before touchdown.

While sources online have indicated a right engine failure, we will only know more after an investigation has been carried out. In a statement, the carrier said,

"Aer Lingus confirmed that flight EI106 from JFK to Dublin yesterday evening was cancelled due to a technical issue with the aircraft. The safety of all customers is the first priority at Aer Lingus and the cancellation had to be implemented for that reason."

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Passengers stranded

While canceled flights are not fun for anyone, they are especially painful over important holidays like Christmas. In a statement on the diversion, a spokesperson for Aer Lingus apologized for the incident and told The Independent,

"Aer Lingus teams are currently working to re-accommodate all passengers with alternative flight arrangements and are endeavouring to ensure all customers depart New York by the evening of 25 December. The majority of passengers have had their alternative flight arrangements confirmed to them and we are working through the remainder to ensure everyone has certainty on re-accommodation arrangements."

However, things have not gone smoothly for all, with passengers taking to Twitter to voice their frustration.

While the solution would be to move passengers to Aer Lingus' next flight from JFK, these are likely to be packed with travelers as well. Instead, the carrier is trying to book passengers onto other airlines and find space on its flights before Christmas evening. However, the process has taken longer than hoped, leaving passengers stuck in the airport for hours before receiving hotel and meal vouchers for the added time in New York. The lack of communication has been criticized, but Aer Lingus is hoping to contact all passengers soon.

For now, the remaining passengers will be praying that they can find flights in the next 24 hours to get home for the last dinners.

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Chaos in the US

While passengers on EI106 struggle to get off the ground again, chaos is occurring at airports across the US. Winter Storm Elliott has affected two-thirds of the country, with the East and Midwest particularly affected, canceling over 4,500 flights canceled at the time of writing. Inevitably, many will be spending stuck on the ground this year, with little reprieve for inclement weather. However, don't forget to read up on your rights if you find yourself on a canceled flight.

Source: The Independent, FlightRadar24.com, ch-aviation

  • Aer Lingus A321LR
    Aer Lingus
    IATA/ICAO Code:
    EI/EIN
    Airline Type:
    Full Service Carrier
    Hub(s):
    Dublin Airport
    Year Founded:
    1938
    Airline Group:
    IAG
    CEO:
    Lynne Embleton
    Country:
    Ireland