As the flag carrier of Canada and the largest airline based in the country, Air Canada has a rich history that spans over eight decades. The founding member of Star Alliance is headquartered at Saint-Laurent, Quebec, and flies to over 220 destinations across its global network, with its diverse fleet of short, medium, and long-haul aircraft.
Air Canada traces its roots back to April 1937 with the formation of Trans-Canada Air Lines (TCA). The company went on to pioneer commercial passenger aviation across Canada throughout the decades. The business changed its name to Air Canada in 1965 before becoming privatized in 1988. As an international powerhouse, the airline has adapted to the ever-changing conditions of the aviation industry, now serving up to over 50 million passengers per year.
A national interest
The Canadian government formed TCA on April 10th, 1936, as a subsidiary of the Canadian National Railway (CNR), a company that was created back in December 1918. The Department of Transport sought a carrier to link cities between the two coasts of the country. Thus, the new state outfit acquired a Boeing Stearman and two Lockheed Electras from Canadian Airways.
The first passenger flight was in September 1937, kicking off a fresh start in Canadian aviation. Early operations were a mix of passenger and mail services. Still, passenger service began to snowball, with the airline hiring its first flight attendants in the summer of the following year.
“Air Canada’s predecessor, Trans-Canada Air Lines (TCA), inaugurated its first flight on September 1, 1937,” Air Canada shares.
“The 50-minute flight aboard a Lockheed L-10A carried two passengers and mail between Vancouver and Seattle.”
Scaling it up
By the time the 1930s were over, TCA had boasted approximately 500 members of staff. This progress was highlighted by the launch of transcontinental flights on April 1st, 1939. The carrier’s 12 Lockheed Model 14 Super Electras and six Lockheed Model 18 Lodestars helped with these long-distance missions.
TCA relocated its headquarters to Montreal from Winnipeg in 1953, the same year the carrier became the first across the globe to utilize computers with remote terminals for reservations. The airline wasn’t afraid to keep shaking up operations, including its fleet, which saw the arrival of several types, such as the Vickers Vanguard turboprop in the 1960s.
A fresh start
In a bid to better connect it with the world in the new era, a bill was put forward to change the airline’s name in 1964. However, it had to be submitted a second time for it to be passed. As a result, the name Air Canada was made official on New Year’s Day 1965.
Even though the name was now formalized, it wasn’t the first time the airline used the Air Canada monicker. It was previously used for promotion in French-speaking markets. Air Canada carries on the TCA legacy with its maple leaf logo, which is synonymous with the country the airline represents.
Air Canada showed its industry leadership in this new climate. For instance, after introducing its first business class in 1983, it became the first carrier in the world with a non-smoking policy across its fleet in 1987.
Even before this revolution, the airline’s CEO, Pierre Jeanniot, introduced the airline’s first non-smoking flights after receiving letters from medical associations about second-hand smoke concerns. Technological innovations also continued, such as the introduction of Air Canada’s Reservec II, which was billed as the first real-time computer reservations system in the world.
A private entity
The Air Canada Public Participation Act was passed in 1988, which saw the federal government sell 45% of its interest in Air Canada. A a result, the company became privatized. However, the aviation industry soon had to deal with the complications caused by the Gulf War, which saw the airline’s strategy shift in the 1990s.
The corporate headquarters was moved to Dorval Airport, and during this period, there were structural changes and new routes launched. By the middle of the decade, the company was reporting profits again, and it inaugurated 30 routes to the United States, making the most of the recently launched open skies agreement with its neighbor.
The international growth continued into 1997 when Air Canada became a founding member of Star Alliance in May that year. The company shares that it started the organization as it wanted to form an alliance that would improve the travel experience of passengers “for whom flying is a way of life.”
This move set Air Canada up for a solid start to the new millennium. The airline kicked off 2001 by purchasing compatriot Canadian Airlines to bolster its national presence. However, existing troubles, such as ongoing financial worries and recent pilot strikes, caught up. Moreover, Canadian Airlines was in a worse situation than initially believed before it was purchased.
Subsequently, Air Canada filed for bankruptcy protection on April 1st, 2003. Nonetheless, the carrier overcame these issues 18 months later and started its next chapter with the Airbus A340 replacing its Boeing 747-400 aircraft.
Keeping up with the times
Carrying on its love for technology, the carrier has implemented a series of modern measures in the modern era. SeatMaestro notes that, in the mid-noughties, Air Canada became the first airline to introduce seatback IFE on smaller short-haul jets, the first North American carrier to implement 2D barcode scanning on boarding passes and receipts, and the first North American operator to use electronic boarding passes for mobile check-in. It also released its mobile app in 2009.
The investment wasn’t exclusive to customer service tech. The airline has continued to upgrade its fleet over the years, including the delivery of new Boeing 787 Dreamliners from 2014. The carrier also took delivery of its first Airbus A220 in 2019.
Overall, these investments are part of Air Canada’s broader mission. The carrier is keen to keep developing with a focus on the passenger experience.
“Air Canada is pleased to offer our customers the utmost in comfort, technology, and innovation,” the airline expresses.
“Our ever-growing and ever-changing fleet reflects our commitment to our customers and our desire to be at the forefront of the aviation industry.”
The global health crisis has undoubtedly rocked operations, with the airline reporting an operating loss of $3.776 billion in 2020 compared to an operating income of $1.650 billion the year before. However, history has shown us that Air Canada has managed to adapt well in its 84-year history.
What are your thoughts about the history of Air Canada? What do you make of the carrier’s journey over the years? Let us know what you think of the airline and its history in the comment section.