Air Canada will be resuming meal service on its flights from the end of July. Moreover, Air Canada will also be debuting chef-designed meals in North American business class. Meanwhile, economy class passengers on international flights will receive an “enhanced” meal service.
Air Canada Signature Class
Air Canada stated in a release viewed by Simple Flying that meal services onboard will return beginning late July. This service will be planned by Air Canada’s “panel of celebrated Canadian chefs” in Signature Class.
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On flights departing Canada, the airline will offer pre-packaged meal boxes. Flights to Europe and Israel will see Chef David Hawksworth-crafted meals, Chef Antonio Park will craft meals on flights to Asia, and Chef Vikram Vij will do the same on flights to India.
These meal boxes will include a hot main course, salad, dessert, and packaged bread. On flights departing Canada, passengers will receive a meal box with a hot main course, salad, cheese, dessert, and packaged bread.
Midflight cold sandwiches and snacks will be distributed in disposable packing on flights to Asia, Tel Aviv to Toronto, Athens to Toronto, and Athens to Montreal. There will be a final light refreshment service in a box. Passengers can also access bar service, which includes bottled water, Perrier, Lavazza coffee, black tea, soft drinks, beer, and individual-sized bottles of red, white, and Bottega sparkling wine.
Pillows, duvets, and mattress covers are coming back on long-haul international flights. Also, an amenity kit with a mask, antiseptic wipes, hand sanitizer, gloves, a snack, and a water bottle will be distributed alongside a traditional amenity kit and earbud headset.
Chef Antonio Park-crafted meal boxes will be distributed on all flights over two hours long. This will be a cold service. Before landing, passengers will also receive a snack option. On these flights, there will also be a bar service that mirrors that of international long-haul business class. For flights under two hours, there will only be a water bottle service.
Air Canada will also provide its “Customer Care Kits,” which contains a mask, antiseptic wipes, hand sanitizer, gloves, a water bottle, a headset, and a snack.
An enhanced, pre-packaged cold meal box will be distributed. These will contain a main course, side salad, bread roll, and dessert. On the same routes receiving a midflight cold sandwich in business class, premium economy passengers will receive the same. And then, just before landing, passengers will receive a pre-packaged light meal.
For drinks, passengers can expect bottled water, Lavazza coffee, black tea, Coke, Diet Coke, Ginger Ale, and individual-sized bottles of red or white wine.
As for amenities, in addition to a Customer Care Kit, passengers will receive pre-packaged pillows and blankets on every seat.
On flights over two hours, passengers will receive a meal box that contains a pre-selected meal and snack item from the Air Canada Bistro. Menus will be available online at the airline’s website or else through the mobile app. The same drink service on international long-haul in premium economy will be available on North American flights over two hours long.
For flights under two hours, much like business class, there will only be a water bottle service. Air Canada will also provide Customer Care Kits.
Pre-packaged cold meal boxes will feature a main course, side salad, bread roll, and dessert. Longer flights will also see a midflight cold sandwich service. And, before landing, there will also be a light meal served in a box. The same drink service in premium economy will be available in coach.
Passengers will receive a Customer Care Kit and a pre-packaged pillow and blanket.
Flights under two hours will receive a complimentary water bottle service. On flights over two hours, the service is a little different. Customers who pre-purchase a meal, or those who purchased a Latitude fare, will receive a meal box with a pre-selected meal and snack item from the Air Canada Bistro. Drink service will be limited to bottled water, Lavazza coffee, black tea, and Coke, Diet Coke, or Ginger Ale.
Customer Care Kits will also be distributed. However, there will be no bedding or pillows on offer.
Some services return
Back in March, Air Canada significantly cut inflight service. This came as the airline reacted to the global health crisis. The return of meal service is a positive step forward. However, it is pared back from what it was before the current crisis set in. While some of it, no doubt, will help the carrier cut back on costs, for passengers, it leaves a bit to be desired.
In addition, with the end of social distancing measures, Air Canada is going to start notifying passengers via email and at the gate about flights that are nearing full capacity in economy class. Air Canada will allow you to select another flight within three days of your original itinerary free of charge, or else you can choose the next available flight if one is not available then.
It remains to be seen when, or if, the airline does start to get closer to the kind of inflight service it offered before the current crisis hit. Although, that may be a while away as the world still grapples with public health concerns.
Are you glad to see Air Canada bring back certain inflight services? Let us know in the comments!