What Happens To Items Left Onboard An Aircraft?

Picture this: you get off a late-night flight, collect your bags, and are off to your hotel when you search for a phone or tablet and realize that you left it onboard the aircraft. And suddenly, you’re thrust into the world of aircraft lost and found.

Delta aircraft at the gate
It can be a lengthy process to become reunited with an item left onboard after deplaning. Photo: Jay Singh – Simple Flying

Lost items on an aircraft

Aircraft lost and found should be simple enough. So long as you have a boarding pass and know your seat number, an airline should be able to track your belongings. Or else, if a trusty member of the service team catches the items, they can report it to the airline. Who, barring any seat swap, should be able to track you down and return your belongings.

American Airlines Transcontinental 787 Economy
On large aircraft, such as a Boeing 787, an item may go unnoticed during an aircraft cleaning. Photo American Airlines

But, this doesn’t always happen. In some cases, the item goes unnoticed during an aircraft cleaning (if it even is cleaned) and ends up traveling with the aircraft. It could then be discovered in another city causing some confusion over where the item originated. Or else, the item could be confused with someone else’s belongings and end up in another person’s hands. No matter which happens, the item just ends up further and further away from you.

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Airline lost and found policies

Every airline then has policies related to lost item tracking. airBaltic, for example, sends items left onboard to the lost and found department of the arrival airport. Then there is a 90-day holding period. After this, the item moves on to charity or is destroyed.

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Spirit Airlines follows a similar policy of leaving items found onboard at the destination airport where the belongings are found. Frontier Airlines, meanwhile, sends all belongings found onboard to a central location for processing. Regardless, all airlines require a kind of report to be filed by the person whose items are missing.

Frontier Airlines
Frontier Airlines forwards lost items to a central location. Photo: Frontier Airlines

Unclaimed baggage or items left in lost and found usually end up either in charity or in a place for sale. In the United States, one such place is the Unclaimed Baggage Center in Scottsboro, Alabama.

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Overall

Ultimately, the onus is on the passenger who lost the belongings to make an effort to be reunited with their items. Airlines, despite having the passenger information, do not tend to be proactive in this situation.

Seatback
The pesky seatback pocket is a notorious location for misplaced items onboard. Photo: Jay Singh – Simple Flying

Passengers can minimize the risk of leaving items onboard by packing up earlier rather than later. Flight attendants, during descent, usually announce when larger items such as laptop computers must be stowed for landing. This is an opportune time to gather all of your loose belongings and compile them into your carry-on items.

Have you ever lost an item on an aircraft? What was your experience like? Let us know in the comments!

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Matt

Yeah, I lost a book and coat. Too much effort to recover it.

Noah Bowie

I left my laptop on a BA flight from Philadelphia to Heathrow. They were fairly professional and I did get it back although it took two weeks despite the fact that I live only about 20 miles from Heathrow

Anonymous

I left my glasses on a KE flight from Seoul. I didn’t bother to get them back.

Jeremy

I once flew with SAS from Copenhagen to Nice Airport (FR) when I was 9. The adult I was with forgot her wallet, which had both of our passports in it. We came to one of the car dealerships when she realized she forgot it on the plane. The crew onboard had found the Wallet and we got it back.

Bill

I left an iPhone onboard after a Malaga-Glasgow flight. By the time I went to use the phone, the plane had already left to go back to Malaga, and ultimately ug was ndvercreturned. Some kind member of air or ground crew in either Glasgow or Malaga got themself a nice shiny new iPhone for their Christmas that year.