American Airlines Flight Attendant Spills Tray Of Drinks On CEO


An American Airlines flight attendant spilled a tray of drinks during a flight from Phoenix to Dallas the other day. She didn’t spill the tray of drinks on just anybody though. As a matter of fact, the drinks ended up in the lap of American Airlines CEO Doug Parker.

Phoenix Sky Harbor International Airport
Phoenix Sky Harbor International Airport is one of American Airlines’ hubs. Photo: Phoenix Sky Harbor International Airport.

What are the details?

Flight attendant Maddie has worked for American Airlines for four years. She had never spilled a drink during her entire career as a flight attendant. But things changed the other day.

The story, as told by her, was shared on Instagram. Here is the Instagram post.

View this post on Instagram

Story time with @maddieryanee ! So yesterday I worked a flight from Phoenix to Dallas. I had our CEO (Doug Parker) on my flight. I was just doing my job, serving my predeparture drinks. I have a tray of drinks on it when the passenger in front of me stops in the aisle and backs up. Hits the tray and the drinks go flying. Guys I have worked for American Airlines for 4 years, and not once have I ever spilt a drink on a passenger. Guess who they land on. Half of them were all over me, the other half in Doug’s lap. I WAS MORTIFIED, I wanted to drop dead right there in the aisle. (Like am I still employed?!) Luckily he was cool about it came back and we talked, we joked about it he rest of the flight. When he was getting off the plane he told me he’d never forget me…. guess that’s a good thing right? Most people never even meet their CEO let alone shower them in sparkling water and jack and cokes. OOPS!!

A post shared by AASTEWS Living Life In The Sky (@aastews) on


Maddie was serving sparkling water as well as mixed drinks to passengers before the aircraft’s departure for Dallas/Fort Worth International Airport. For some reason, a passenger walking in front of her suddenly stopped and decided to back up. Unfortunately, the passenger hit the tray Maddie was carrying. As a result, she spilled the drinks and they went everywhere.

Coincidentally, half of the drinks ended up on Doug Parker’s lap. I mean, what are the chances of a flight attendant spilling drinks on the company CEO? Anyways, the other half of the spilled drinks ended up on Maddie. The flight attendant admitted that she “was mortified.” As a matter of fact, she “wanted to drop dead right there in the aisle.”

Nevertheless, apparently, Doug Parker was not really upset about the situation. On the contrary, he was joking with Maddie about it the rest of the flight and told her that he’d “never forget” her.


Doug Parker

Doug Parker is American Airlines‘ Chairman and Chief Executive Officer. He has been in his position since 2013. Before serving in this position, he was the Chairman and CEO of US Airways. Before the US Airways and America West Airlines merger in 2005, Parker was the Chairman, President, and CEO of America West.

According to AZ Central, Parker had traveled to Phoenix to attend a luncheon with the Economic Club of Phoenix. Arizona State University’s W.P. Cary School of Business recognized American Airlines’ CEO as “Executive of the Year” during the luncheon.

Furthermore, Parker talked about the grounding of the Boeing 737 MAX aircraft and the impact on the airline during the event. He mentioned that it is very likely that the airline will have to cancel more flights in the future. American Airlines, however, is trying to minimize the impact on its passengers.

American Airlines Boeing 737 MAX 8
All Boeing 737 MAX 8 aircraft remain grounded. Photo: Boeing.

As a matter of fact, on Sunday, American Airlines extended the cancellations through June 5th. Presently, the airline is canceling as many as 90 flights every day.

Has a flight attendant ever spilled drinks on you during a flight? Share your experience with us.