American Airlines Cancelled Almost 4,000 Flights In June

According to aviation data company masFlight, American Airlines led the US aviation industry in overall cancellations for the month of June. For that month, 4% of flights were canceled. With the American Airlines Group being the largest airline in the world in terms of fleet size, revenue and passengers carried, this is a significant percentage.

American Airlines is blaming mechanics unions for its summer travel frustrations. Photo: Wikimedia Commons

The data, gathered by USA TODAY, shows that the month of June had 3,900 flight cancellations. Over the same period in 2018, there were only about 1,600.

Furthermore, it seems likely that American will take the top spot in July as well, canceling over 3% of July flights through July 10. This is nearly three times as many cancellations as in 2018. The article also states that airlines generally aim to keep the cancellation rate at 1% or below. So what’s going on?

737 MAX crisis

Firstly there is the issue of the 737 MAX grounding. Since the ban took place in March, 24 aircraft in the American fleet are not flying passengers or making money. The result is thousands of flight cancellations and a more significant knock-on effect (in the case of maintenance issues and other delays) as there are less aircraft to help expedite recovery from problems. According to Flight Global, the Oneworld alliance member had to cancel 7,800 flights in Q2.

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American Airlines currently has 24 737MAX8 jets with 76 on order. Photo: Wikimedia Commons

As just one example, CNN reports that American had to cancel its daily Dallas to Oakland service due to the 737 MAX crisis. The report says that the plane flying the route needs to go to other flights with greater demand:

“Our goal is to minimize the impact to the smallest number of customers,” – American Airlines spokesperson.

We also just received news via Reuters that American Airlines is extending Boeing 737 MAX cancellations for the fourth time – until early November.

Disputes with mechanics unions

Secondly, American attributes the cancellations to a lengthy work dispute resulting in a slowdown by its mechanics unions. The claim is that these are deliberate slowdowns meant to gain leverage in contract negotiations. The airline says that its workers are taking an “inordinately long time to repair aircraft.” Furthermore, these mechanics are refusing to work overtime.

The unions insist that there is no organized slowdown and puts the blame on American’s management for the operational problems. The airline’s pilot union also blames management for not having enough pilots to fill in when problems arise.

In May, American Airlines filed a lawsuit against two mechanics’ unions in an effort to halt the alleged work slowdown. According to Flight Global, in June a temporary restraining order was granted by a federal court to end the slowdown. However, as we are well into July, the maintenance cancellations continue.

Minimizing disruption

Apparently, the airline is automatically rebooking passengers on other flights. Furthermore, it is seeking out volunteers to give up their booking in advance on busier flights, in order to free up space for potential rebookings. According to the USA TODAY report, travelers who volunteer get a voucher.

Furthermore, American is also empowering its employees to put passengers on other airlines as necessary in order to make an important event.

High stakes and heavy competition

With three major carriers in the United States and a handful of smaller airlines, most travelers have options – especially if they are willing to make at least one connection through a hub.

In this highly competitive market, Delta is currently coming out on top as it is the one major US carrier with no 737 MAX aircraft in its fleet. In fact, the airline has been doing so well that this past Thursday it raised its 2019 profit forecast.

American currently has over 40 787 Dreamliners in its fleet with another 47 on the way. Photo: Wikimedia Commons

Conclusion

For the thousands booked on American Airlines for the rest of July and August, this should serve as a warning. Passengers with bookings should research actions that they can take if they are left stranded due to a cancellation.

Have you been affected by an American Airlines cancellation in the last two months? Share your experience (good and bad) and let us know how the airline handled your situation by leaving a comment.

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Gretna

A common courtesy prior to de-regulation, ….. ’empowering its employees to put travelers on other airlines as necessary’ ….. unannounced cancellations at regional airports is a trip breaker, for there are no options.

Diane Hurley

I recently experienced one of their many cancellations in June. It was supposed to be a trip of a lifetime with my daughters to Italy and not only did we lose precious days on our trip, we lost non-refundable money on our Airbnb, an expensive Vatican tour, taxi/Lyft rides back home and to airport again, amongst other misc. costs associated with the cancellation of our flight after 6 1/2 hours. The reasons jumped from plumbing issues, to broken seats to other mechanical problems before they finally said the flight had to be cancelled due to the mechanics union not allowing… Read more »

Diane Lee

I had a flight cancellation in June as well. My husband’s flight was just cancelled an hour ago. They seem to cancel the later in the day flights. American sucks. Its time to move to Delta.

U.Paul

My flight with American Airlines was cancelled for two consecutive days. I’m currently entering my third day of being stranded in Syracuse. American Airlines said that it was due to “air traffic”, which is hard to believe given that the two flights that were cancelled were on a Tuesday and Wednesday from a relatively remote airport in upstate NY where there is usually no security line. When I contacted customer service and American Airlines on Twitter, they told me that they cannot offer me any accomodation, nor any compensation for my inconvenience (three days of extra accomodation and transportation back… Read more »