This is a review of my Austrian Airlines flight OS455 from Vienna to London Heathrow in January 2020. The flight was the second leg of my connecting journey between Zagreb and London. I reviewed the first leg between Zagreb and Vienna for Simple Flying before.
Before the flight
I purchased this ticket three months in advance to experience an Austrian Airlines connecting journey. My flight originated in Zagreb, and continued to London Heathrow. This is a review of the second leg.
Austrian Airlines deploys a fairly standard pricing strategy, with ticket prices falling after release before climbing rapidly and then falling again just days before the flight’s departure time.
Check-in with Austrian Airlines opens 47 hours before departure, though I had to check-in separately for each of my two flights as part of this connecting journey.
Before departure, as is standard for the Lufthansa Group airlines, I was offered a selection of journals and magazines to download on my phone in a variety of languages.
Transferring in Vienna
The flight departed with a slight delay because the aircraft was late in arrival. We still reached our parking position at London Heathrow on time, owing to Austrian leaving more time for taxiing in the schedule than we actually made use of.
The flight was almost fully sold out although there were several free seats in Economy class. Considering that this was the last day of the UK Christmas school holidays, and a Sunday evening flight, this is perhaps slightly disappointing for the airline.
The line up at Vienna is a straight line of Austrian Airlines aircraft. Photo: Jakov Fabinger, Simple Flying
Overall, this was a standard European flight. For the price I paid, I was satisfied with what I received. The cabin crew were reasonably friendly, and I particularly enjoyed the classical music played in the aircraft during boarding. But the legroom Austrian offers is definitely tight, and the refreshments served are more symbolic than substantial.
All in all, for the short connecting time and for the low ticket price, I would do the trip again. But not if I was travelling point to point from Vienna to London.
How does my experience of Austrian Airlines compare to yours? Let us know in the comments below.