Delta Airlines has recently invested in a multi-billion dollar investment in improving passenger experience in the air. One of those investments includes retrofitting their 777s with a new interior.
Well, now it looks like Delta is doing something strange. They seem to be re-retrofitting retrofitted 777s with a four-class configuration. It is unclear why Delta did not do this in the first place, but it seems to be good for the customer.
Delta’s current 777 Delta One product is a herringbone 1-2-1 configuration. While the aisle access is great, the hard product is a bit outdated.
Although a lie-flat seat beats an upright economy seat any day, this product doesn’t hold up well against some of Delta’s competitors. Luckily, Delta is refurbishing these 777s with Delta One Suites!
Delta Premium Select
I had the good fortune to test out Delta’s Premium Select product on a 777 from Amsterdam to Detroit. You can read all about it here!
Premium Select is Delta’s first true foray into the premium economy sector. Featuring a leg rest, additional recline, and a larger inflight entertainment monitor, the experience is definitely enhanced in comparison to the main cabin.
Delta tried to introduce a “premium” economy a few years ago in the form of Delta Comfort+. Comfort+ really is an economy seat with more legroom.
For elite Delta members, the re-retrofitting of the 777s to include Comfort+ is a welcome change since Skymiles elites do not get complimentary upgrades into Premium Select.
The one thing that hasn’t changed is economy class. There are some good and bad details to this. The good news is that Delta has decided to keep their 777 economy class at 9-abreast. That is, a 3-3-3 configuration. Most carriers tend to go for a 3-4-3, or 10-abreast, configuration for economy class on 777s.
Other than that, there have been no changes or upgrades to main cabin seats.
Economy class seats are 18.5″ wide and come with access to Delta Studio.
In addition, Delta has introduced free mobile messaging for passengers on wifi-equipped flights.
Most long-haul 777 Delta One routes are equipped with Delta One Suites. However, there are a few routes still out there that only have Delta One as the booking option. During the booking process, Delta highlights the route with a “New Interior” banner and indicate the flight is on Delta One Suites. Notice how all four classes of service are available for purchase.
You can also tell by the seatmap if your flight has Delta One Suites. These aircraft will have 28 Delta One suites in a 1-2-1 configuration. Here is what the seat map looks like for the nonstop, 777 flight from Atlanta and Tokyo:
For reference, 777s with herringbone configurations indicate the following on Delta’s booking engine:
The seatmap for herringbone Delta One looks as follows:
Delta’s re-retrofitted 777s will have a premium-heavy configuration. While it is interesting to be re-retrofitting aircraft that were recently retrofitted, Delta seems to be tapping into successful cabin classes. In fact, Delta even extended four-class configurations to several other aircraft including their brand new A330-900neo.
Do you plan on flying Delta One Suites? Are you glad Delta will be operating four-class 777s? Let us know in the comments!