Delta Air Lines will alter its entire fleet of A320s to reduce seat recline by two inches. The airline argues it will make passengers more comfortable on the often-shorter routes the Airbus A320s fly.
The move will limit how far passengers can recline on some domestic US Delta Air Lines flights. Coach seat recline will be reduced from four inches at the top of the seat to two inches. In first-class, seat recline will also be reduced by two inches. Dropping a current seat recline from 5.5 inches to 3.5 inches.
Delta promises not to add more seats
Refitting of Delta Air Lines A320s will begin this weekend. It’s expected to take two months to adjust all 62 of Delta’s A320s. The airline is reassuring passengers that it’s a move to improve comfort for all passengers and won’t result in them adding additional seats. Legroom won’t be affected.
Delta’s director of onboard product and customer experience, Ekrem Dimbiloglu, is quoted as saying:
We’re not adding a single seat into the aircraft.
A320s are used by Delta mostly for short domestic flights within North America where many passengers don’t sleep. Often passengers do use their laptops or view programs on their screens. Reducing recline means that passengers in front are less likely to disturb active passengers behind them. In the A320s Delta’s screens don’t tilt so the refit will mean a better viewing angle for more passengers with reclining neighbors.
Dimbiloglu said Delta’s plans are not a “gateway” to reducing legroom and that:
If we were adding seats, or something else, the cynics would be correct. But this is really about more personal space.
A benefit to business flyers
Air industry consultant, Robert Mann, commented on the move. He said the reduction in recline will benefit business travelers and lead to less inconvenience. Mann also says it will be easier for window and middle seat passengers to leave their seats when using the bathroom.
Delta Air Lines has invested in satellite internet for its fleet and markets itself as an airline for business customers. It plans to offer free in-flight WiFi by 2021, setting a new standard with this addition.
No plans to adjust recline on international flights
BoardingArea writes that reduced recline is a problem when used with slimline seats and on long flights. They added that for tighter and less comfortable seating, less recline is a good thing for productivity and for reducing passenger conflict.
Dimbiloglu also confirmed that Delta does not plan to adjust seat recline on international flights. The current refit is a test, and Delta will use passenger feedback to decide whether to adjust the rest of its domestic fleet.
The refit is not Delta’s only plan for its domestic US flights to emerge this week. The airline also plans to accelerate the retirement of its older fleet of McDonnell Douglas (MD) craft used for short routes within the US. It currently operates 79 of the aircraft.