Delta Air Lines is making a change to its policies to give passengers two years of flexibility to passengers altering their travel plans. Eligible passengers may rebook affected travel through to May 31, 2022.
Two years of validity at Delta
In a press release, the airline announced a change to its ticket policies. Customers who are affected by Delta’s schedule changes can alter travel plans for up to two years. Normally, tickets lose their value after one year.
This is available for passengers who have already booked travel through May 2020 by April 3rd. Or else, this applies to customers who have existing eCredits or canceled flights between March and May of 2020.
Tickets purchased between March 1st and May 31st of this year, however, can only be changed without Delta charging a fee for up to one year from purchase.
How does this affect passengers?
The fluid nature of the situation means that passengers have a little more flexibility with Delta Air Lines. Travel that was relevant in March or April 2020 may not be relevant within the next year, but perhaps may be on the cards in early 2021. For a lot of travelers, this may mean time to accumulate additional vacation days, a chance to save up additional money, or (for business travelers) the opportunity conduct business when conditions may be more favorable.
Could Delta extend this for other travelers?
Currently, the biggest crisis facing airlines is a sharp plunge in bookings and, thus, revenue from passengers, leading to a large number of parked planes. Extending this to other travelers would be a major gesture of goodwill. It may also give passengers booking additional travel a reason to choose Delta.
Will other airlines follow suit?
On matters of policies, airlines usually follow each other. This includes raising fees, adding new kinds of fares, or even launching new routes. It would not be surprising to see other major US airlines take up a similar policy.
Delta is giving passengers additional flexibility in this time of turmoil. As airlines continue to make schedule changes, passengers may find themselves with travel credit that could be unusable through the next year. This new policy will now give passengers the opportunity to rebook major travel when it perhaps will be better for them.
What do you think of Delta’s new extension of ticket validity to two years? Will this change positively impact you? Let us know in the comments!
Simple Flying reached out to Delta to seek some additional details. However, the airline was not immediately available for comment. This article will be updated accordingly.