Yesterday, an easyJet Airbus A320-200neo was performing flight U2-1944 from Dalaman in Turkey to Manchester UK when it made a diversion to Frankfurt. This was due to sensors indicating an issue with the engine. With the engine shut down, the aircraft landed safely in Frankfurt 40 minutes after the alarm.
With the flight just 160nm south-southeast of Frankfurt/Main in Germany, the crew made the decision to divert to Frankfurt. In fact, the specific issue picked up by the sensors was that the left-hand engine’s oil was overheating. The remainder of the flight was then canceled.
In the aftermath of the flight cancellation, Twitter user Nina Whelan gives us some insight into what happened after landing at Frankfurt. Unfortunately, it seems like the 200 passengers aboard were then ‘abandoned’ in the airport:
@MENnewsdesk Here’s a story for you. EasyJet flight from Dalaman to Manchester diverted to Frankfurt with engine failure. 4.5 hrs after landing no baggage, no EasyJet rep (hiding according to airport staff). No flight until tomorrow – 200 passengers abandoned in airport @easyJet
— Nina Whelan (@WhelanNina) August 2, 2019
In the middle of the day we saw this update tweet from the same individual:
@easyJet Please advise asap as to which terminal flight 9944 from Frankfurt to Manchester at 1700 today (diverted from Dalaman yesterday) will be departing from in Frankfurt 1 or 2? Since I now need to sort out a taxi to the airport. No customer care – appalling
— Nina Whelan (@WhelanNina) August 3, 2019
Official response from easyJet
easyJet kindly got back to us after we requested a comment from the airline. Here’s what they had to say:
“We can confirm that flight EZY1944 from Dalaman to Manchester diverted to Frankfurt due to a technical issue. The aircraft landed routinely and the captain requested a priority landing as a precaution only.
“Passengers disembarked as normal and engineers were called to inspect the aircraft. Unfortunately, it has not been possible to provide a replacement aircraft to operate the flight to Manchester on the day so has been delayed overnight and the passengers continued their onward journey on the following day (3 August). We have provided hotel accommodation and meals to the passengers, who are also entitled to compensation in line with EU261.
“The safety of its passengers and crew is easyJet’s highest priority and we would like to apologise to customers for the inconvenience.”
The aircraft was an Airbus A320-200neo with registration G-UZHE. According to Airfleets, the aircraft is only 1.4 years old as delivery was taken in March of 2018. Examining the list of the aircraft’s recent flights, it appears that it is based in Manchester – making all of its flights to and from the English city. In fact, other recent flights include Heraklion, Marrakesh, Venice, and Tenerife. At the time of writing, the aircraft remains in Frankfurt.
The aircraft utilizes two CFMI LEAP-1A26 engines and feature the latest engine technologies according to Airbus. The A320neo family offers airlines a choice between two engine types: the Pratt & Whitney Pure Power PW1100G-JM, or the CFM LEAP-1A engines.
The easyJet fleet
According to easyJet, the budget carrier has one of the youngest fleets in the world with an average age of just under seven years. Of its A320neo fleet, the airline has 20 of the aircraft type. The rest of the A320s in the fleet are the older “ceo” variant.
However, according to Wikipedia, the airline now has 29 of the neo variants with another 88 on order. All of these aircraft are operated by easyJet UK (as opposed to other legal entities of easyJet Switzerland and easyJet Europe).
If you were on the flight let us know how the airline handled the situation by leaving a comment.