easyJet is set to remove any binary phrasing of gender such as ‘Ladies And Gentlemen’ in an effort to be more inclusive and more politically correct.
What are the details?
Previously, when boarding an aircraft you might have been called sir or madam, or addressed by the cabin crew over the PA system as ‘Ladies And Gentlemen’ as your in-flight service was discussed.
This has now become a thing of the past at easyJet, who has issued a move to its staff to refrain from mentioning any phrases that imply gender.
“We want our crew to be welcoming to everyone on board, so have provided some guidance to them on how best to do that in a way that is inclusive for everyone,” a spokesperson for the airline told CNN Travel, adding that the airline had not actually banned the phases, just encouraged staff not to use them.
This action was taken after a passenger reportedly complained that the airline had assumed their gender. Their argument is that ‘there are more than two genders’ and they felt the airline was not inclusive.
Is this the first time someone has complained?
This is not actually the first complaint the airline has received about easyJet assuming someone’s gender. An online Twitter post went viral back in October when a passenger took issue with some of the phasings the airline used.
Dear @easyJet, are you in some kind of competition to see how many times you can reinforce gender binaries? “Ladies and gentlemen, boys and girls”, perfume strictly segrated again by “ladies and gentlemen”. Ditch sir/madam too. An organisation as huge as yours must do better.
— Andi with a 💜 dotting the i (@InductiveStep) August 29, 2019
In reply, easyJet said that they “do not discriminate against any individual, passengers or staff members”.
At easyJet we do not discriminate against any individual – passengers or staff members. We are a pan-European airline with the aim of connecting people of all nationalities across Europe so there is certainly no room in our organisation for discrimination of any kind. Hanna
— easyJet (@easyJet) August 29, 2019
Is easyJet the only airline to be dropping gender phrasing?
Reportedly, they changed their ‘Ladies And Gentlemen’ to ‘Everybody’ in an effort to ensure that no one felt unincluded.