Review: United Boeing 777 Polaris Business Class, London – Washington

Yesterday, I shared my experience at the United Club at London Heathrow. Following my visit to the comfortable lounge, I was on my way to Washington D.C. for Thanksgiving. I flew in the United Airlines Polaris business class and it was an experience that I’ll never forget.

United B777-200
I was extremely excited to fly in United’s Polaris cabin on the Boeing 777. Photo: United Airlines

Spacious setting

I will share my thoughts on both the outward and return journeys. Both legs were conducted by a United Airlines Boeing 777-222(ER). However, the designs on the seats that I had were slightly different from each other. Heading there on flight UA919, I was placed at the inner aisle seat, 2C.

Polaris 777 seating
I was excited to get cushioned into the seat. Photo: Sumit Rehal / Simple Flying
Polaris 777 seating top
There were plenty of supportive items to ensure a comfortable journey. Photo: Sumit Rehal / Simple Flying

This seat had the most leg space that I’ve ever witnessed on an aircraft. The IFE screens were evidently far away compared with similar business class setups, but I didn’t mind as the extra space meant that I could lie back and relax.

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Polaris 777 seating side
The design of this seating unit enabled plenty of room for movement. Photo: Sumit Rehal / Simple Flying
Polaris 777 IFE
For me, there’s nothing better than laying back with a nice drink and watching a marathon of Bob’s Burgers. Photo: Sumit Rehal / Simple Flying

Attentive service

I was offered a choice of champagne, juice or water while we waited for the plane to take off. I opted for some orange juice and took a look at the menu.

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Polaris 777 Juice
The Star Wars theme was pushed heavily amid the release of The Rise of Skywalker. Photo: Sumit Rehal / Simple Flying
Polaris 777 Options
Plenty of ports and buttons to change the positioning of the seat. Photo: Sumit Rehal / Simple Flying
United Polaris 777 storage
There is a hidden compartment to store your things away to have less clutter around. Photo: Sumit Rehal / Simple Flying

A chicken, pork and apricot terrine was offered as a starter, while I opted for a lentil chili for the main.

United Polaris 777 tray stowed
The tray on the outward trip was stowed on the side. Photo: Sumit Rehal / Simple Flying
United Polaris 777 tray
The tray pulls out and gives plenty of space for dining. Photo: Sumit Rehal / Simple Flying

Following the dinner, the flight attendants were continuing to be helpful and engaging, making sure I was always topped up with a drink.

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United Polaris 777 starter
The terrine and salad were refreshing. The flavors were rich and complemented each other well. Photo: Sumit Rehal / Simple Flying

Extra comfort

I got wrapped up in the duvet and blanket before putting on the Star Wars-themed eye mask.

United Polaris 777 Star Wars
The flight attendant allowed me to take an extra case of Star Wars amenities for my fiancé, who is a huge fan. Photo: Sumit Rehal / Simple Flying

The white cushion and blue gel pillow were incredibly comfy and before I knew it, I was out cold. I woke up after five hours and started to feel a little peckish again. I took a walk to the front of the cabin and helped myself to the cheese and fruit plates that were on display.

United Polaris 777 light
This sidelight was handy to help me see my food when the main lights were dimmed. Photo: Sumit Rehal / Simple Flying

Quick journey

After listening to some music on my phone via the inflight WiFi, we were informed that the flight would soon be landing. The plane landed at 2:45 pm, which was 45 minutes early. This meant I was definitely on time for Thanksgiving dinner with my fiancé and her family in the United States capital.

Washington D.C.
The Washington Monument is quite a sight. Photo: Sumit Rehal / Simple Flying

Welcome return

After a few days of touring around the district, I was ready for the return flight of UA918. My seat was 7A, which was next to the left window.

United Polaris 777 Window Seat
My unit on the return flight was somewhat different and I welcomed the variance. Photo: Sumit Rehal / Simple Flying

The construction of this seat differed to the previous flight as it felt more isolated.

United Polaris 777 Bottle Storage
These headphones on the left were placed in front of a handy mirror. Photo: Sumit Rehal / Simple Flying
United Polaris 777 Position Options
The seat positioning interface was easy to navigate. Photo: Sumit Rehal / Simple Flying
United Polaris 777 Lights
These two lights on my right offered great support. Photo: Sumit Rehal / Simple Flying

The way the unit is designed made me feel that I had more privacy. Additionally, the IFE was positioned much closer to my face.

United Polaris IFE
There was a cozy feel to this return trip. Photo: Sumit Rehal / Simple Flying
United Polaris IFE Screen
Here are some of the inflight movie options on the service. Photo: Sumit Rehal / Simple Flying

Classy cuisine

Furthermore, the cuisine on this trip had a true premium feel to it. For the appetizer, I had smoked duck with farro salad and dried cranberries.

United Polaris Cuisine
The starter tasted fresh and the duck was so tender. Photo: Sumit Rehal / Simple Flying

This was followed by a delicious beef short rib with hoisin barbecue sauce. This is a dish that I’d happily hand over my money for in a five-star restaurant.

United cuisine
The beef short rib was pleasantly sticky and combined well with the rice. Photo: Sumit Rehal / Simple Flying

Drifting away

I put on some Bob’s Burgers on the IFE and placed the seat back into bed mode. As it was an overnight flight, I spent most of the remainder of the time in the air asleep. I was politely woken by a flight attendant who informed me that we will soon be getting ready to land. This was by far the best sleep that I’ve had while flying.

United Polaris 777 Snacks
This assortment of snacks was addictive Photo: Sumit Rehal / Simple Flying

All good things come to an end

I was reluctant to get up from my seat once we landed. However, it was 6:40 am, which meant time to get back to reality.

Altogether, this was a fantastic experience and one that I’d love to have again. The friendly crew members, thoughtful amenities, comfortable seats and delicious food combined together for a true premium feel.

I’d like to thank United Airlines for the honor of being a guest in its Polaris business class cabin.

Have you had a chance to fly on a Polaris seat with United? Let us know your thoughts in the comment section

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Anonymous

I’ve also tried out both products of United, and they were unique in their own way. I enjoyed both very much!

Scott Schultz

My wife and I have flown the Polaris cabin once. It was either MUC-EWR or MUC-IAH, I don’t remember. The flight was originally on the old 767 configuration when we booked. It was a nice change, but my wife and I weren’t able to sit next to each other based on cabin layout.