Norwegian Cabin Crew Require Doctor’s Note For Flat Shoes

Norwegian Air requires its female crewmembers to have a doctor’s note in order to wear flat shoes while they are on duty. Reportedly, Norwegian Air’s 22-page dress code actually spells out this requirement. Yes, it is indeed part of the latest revision of the dress code.

Norwegian Boeing 737
Norwegian’s female staff members are not allowed to wear flat shoes unless they have a doctor’s note. Photo: Norwegian.

Norwegian Air’s dress code

As reported by the Independent, Norwegian Air’s latest dress code specifies that the airline’s female employees must wear heels that are at least two centimeters tall. If a female employee wants to wear flats, she must carry a doctor’s note at all times. Additionally, a doctor must renew the note every six months.

Furthermore, the airline requires female employees to wear eye makeup, as well as a light foundation, a tinted moisturizer or powder. Male employees, on the other hand, are generally not allowed to wear makeup at all.

Norwegian Crew Members
Norwegian’s crew members have to follow a strict dress code. Photo: Norwegian.

The airline also imposes restrictions on jewelry. While Norwegian allows women to wear two rings per hand, they must be made of gold or silver colored metal. The airline does not allow necklaces or thumb rings. It further prohibits any type of jewelry with religious motifs.


According to the Independent, Norwegian’s dress code has already been criticized. As a matter of fact, Anette Trettebergstuen, a spokesperson for the Norwegian Labour Party, stated that the requirements have gone too far. She said that “The year 1950 rang and it wants its rulebook back. This is super embarrassing and they should have progressed further.”

Ingrid Hodnebo, a spokesperson for Norway’s Socialist Left Party, has also commented on Norwegian’s dress code. She feels that “[i]t is almost comical that we face these issues in 2019.”

Nonetheless, Norwegian seems to stand fully behind its policy. The airline feels that the requirements are necessary to ensure that the airline is well-represented. Additionally, it contends that its crew members were involved in the creation of the policy.

The airline did state, however, that flight attendants working inside the aircraft cabin may wear flats. Nevertheless, Norwegian requires female employees working on the ground to wear heels.

Norwegian Flight Attendant
Norwegian’s flight attendants can still wear flats according to the airline. Photo: Norwegian.

Interestingly, other airlines have recently relaxed their dress codes. As a matter of fact, Aer Lingus and Virgin Atlantic announced changes to their dress codes last month. Both airlines no longer require their female flight attendants to wear skirts or makeup.

It will be interesting to see if Norwegian will stick to its dress code or loosen its requirements.

How do you feel about Norwegian’s dress code? Do you think that the airline has gone too far with its requirements?