Qantas Makes First Profit On London Route For 10 Years

Qantas says it’s recently made a profit on its London routes for the first time in an astounding 10 years. As there is no direct route from Sydney or Melbourne to London, other airlines have been just as competitive in flying passengers between the largest cities of Australia and the U.K. with a single stopover. Amidst all this intense competition, however, Qantas has shown they can hold their own. 

Qantas A380
Qantas has turned a profit for the first time in ten years on service to London. Photo: Qantas

Stiff competition

If you’re from Sydney or Melbourne and looking to head to London you’ll have plenty of options available. You’ll find that you can transfer through Kuala Lumpur, Bangkok, Doha, Dubai, Abu Dhabi – the list goes on and on. Flying with the ‘home team’ doesn’t offer much more advantage in terms of having a stopover, as it still means a layover in either Perth or Singapore.

Qantas flies direct from Perth to London Heathrow. Photo: Qantas

That would likely explain why Qantas has not seen a profit on its flights to London in 10 whole years. Many of the airlines competing on the same route offer exceptional levels of service. With so many carriers competing, prices are driven down to stay competitive as well.


While Qantas offers a fine product and flight experience, it’s pretty tough to compete with the service and quality of Emirates, Qatar Airways, Singapore Airlines, and Cathay Pacific. In addition, other airlines can end up being cheaper than flying with Qantas.


What has changed?

As Will Horton at Forbes says, Qantas is a driving factor in the change. In this case, profitability doesn’t equate to volume and the airline has certainly reduced its volume over the years. At one point, Qantas had as many as four daily flights to London using its 747s. However, the airline has restructured and frequency is down.

Qantas 747
At one point, Qantas flew up to four daily 747s to London. Photo: Qantas

The keyword that has led to this newfound profitability is efficiency. There was clearly not enough demand to meet Qantas’ four daily frequencies with 747s amidst all this competition. Beyond that, operating a one-stop Airbus A380 and a nonstop 787 is a smart choice.


Qantas, in effect, can pick up passengers on the Singapore-London haul while also maintaining their passengers on the overall Sydney to London route. 

And, when it comes to long-haul flying, the 787 is one of the most fuel-efficient long-haul twinjets. This enables Qantas to have a little more wiggle room for turning a profit on this ultra-long-haul flight, since fuel expenditures are not astronomical. And the 787 proved to offer the right capacity as Qantas picked up a 94% load factor on the direct flight.

Qantas 787
The 787 is one of the most fuel-efficient twinjets. Photo: Qantas

Project Sunrise and the future

Qantas is now looking forward to Project Sunrise flights. These will operate directly from Sydney to London. However, it is not a guarantee that these flights will be profitable either instantly or within the first few years.

This is a highly competitive market and it will be interesting to see how or if Qantas adjusts their existing services to instead drive passengers to their direct flights. One of the key components to these flights are premium cabins. Qantas’ new business class seats, though not the groundbreaking Qsuites, are comfortable and offer some privacy.

Qantas J Cabin
Qantas business class cabin on a 787. Photo: Qantas

Ultimately though, the question is whether or not passengers would want to spend an upwards of 20 or 22 hours on a plane in favor of a one-stop connection where they can stretch their legs. Or, of course, if Qantas can fill up their planes with (paying) avgeeks who prefer longer itineraries and flights then that’s another way this can work out 😉

Would you prefer a nonstop flight or a one-stop connection from Australia to Europe? Do you fly Qantas on this route? Let us know in the comments below.

Simple Flying’s Chris Loh assisted with this reporting.


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We would love to fly non – stop from AU to UK.

Patrick Hogan

In contrast to some, I foresee that the non-stop Sydney – London flights will be an instant success. There is something magical about stepping on to a plane in Sydney and exiting in London that a one-stop flight cannot match. Yes, of course it’s a longer flight, but I’d bet a dollar or two that planes will be as full on that route as they are already on the Perth – London route. Good Luck to Qantas!

OV traveller

Having flown QF 9 and QF10 with a reluctant flying wife, my question to her as to whether she would do it again….having flown it in J…was Oh Yes, I loved it. There is the answer; as for an addict like the writer: fabulous! So, any longer flights on Q…bring it on for the both of us.

Junior Campbell

I cannot imagine a 20 hour flight in economy. I’ve done 15 hours in business and that was a stretch.
I think Project Sunrise might be a difficult sell.

David Cartwright

I fly SYD to LHR regularly , the next flight in less than 2 weeks . I can’t think of anything worse than sitting for 20 hrs + , that’s why I’m flying SQ for my next trip . If and when QF introduce the non stop SYD- LHR I’m wondering how the viability of the PER- LHR flight will be then , considering a high proportion of the passengers on that flight originate in the Eastern States , and presumably would then take the SYD non stop service . It will be interesting as QF could then be left… Read more »

Ian Hardee

From the article: “As there is no direct route from Sydney or Melbourne to London” Well, I find it a bit sad that I have to point this out, but there is a distinction between “direct” and “non-stop” – a distinction which I would have thought your writers should understand (but apparently don’t). “Direct” generally means that you are on the same airframe from point A to point C even if it stops off at point B – ie there is no need to change ‘planes. “Non-stop” is self-explanatory. There are, as you should know, several “direct” routes from Sydney… Read more »