Qatar Airways Suspends Bookings From 3 Countries Including UAE

For the following week, Qatar Airways is temporarily suspending new bookings from the UAE, South Africa, and Rwanda. The move is being undertaken at the request of the UK government. However, the airline is allowing for some exceptions.

Qatar A350
The surprise announcement was made on January 29th via Twitter.  Photo: Vincenzo Pace | JFKJets.com

Suspending new bookings, not flights

Qatar Airways will be suspending new bookings from the UAE, South Africa, and Rwanda effective now through to February 5th.

Imposed at the request of the UK government, this temporary booking ban excludes citizens and residents of the GCC who are returning to other GCC countries. The GCC, or Gulf Cooperation Council, consists of Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates, meaning that bookings for regional travel can still take place.

UK government ‘concerns’ remain unspecified

In the absence of a full press release, the news by Qatar Airways was only delivered via the above post from Twitter. This notice in itself does not elaborate on what the ‘concerns’ of the UK government are.

Of course, without mentioning it, the temporary suspension is presumed to be related to COVID-19 – although several things stand out as strange. Leaving us with some questions:

  • What are these concerns exactly? While Rwanda and the UAE’s COVID-19 case counts are skyrocketing to new highs, South Africa’s cases are on the decline – the lowest in over a month. While Rwanda’s ‘curve’ looks drastic, its cases per capita remain among the lowest in the world.
  • Are bookings from these countries suspended completely, or just to the UK? It would seem strange for the airline to freeze bookings that have nothing to do with the UK at the request of a foreign government. For example, Dubai to Seattle or Kigali to Singapore has nothing to do with the UK. Indeed, we tried booking a Johannesburg to Paris flight for tomorrow, and the airline’s booking engine allows this. If the new booking freeze strictly involves arrivals to the UK and excludes external bookings, then this should be specified.
  • Why are new bookings suspended but not flights? If it has to do with rising case counts or concerns of a different variant, then why not suspend existing bookings as well?

Simple Flying reached out to Qatar Airways to inquire further about this new, temporary policy. At the time of publication, no response has been received from the airline.

Qatar A350
Based out of Hamad International Airport in Doha, Qatar Airways is a oneworld Alliance member. Photo: Vincenzo Pace | JFKJets.com

Bad timing with UAE service resumptions

This new booking suspension is particularly bad timing for those flying from the United Arab Emirates as the airline only recently resumed service to the country. The “Middle East blockade” that lasted three-and-a-half years was only recently lifted with improving diplomatic relations between Qatar and its regional neighbors.

From January 27th, the airline had restored flights to Dubai and a day later to Abu Dhabi. Now, it appears that UAE-based travelers will have to wait just a little longer before stepping onboard a Qatar Airways jet.

Have you been affected by this recent announcement? Share your situation with us by leaving a comment.

62 Shares: