Flying Thai Airways Airbus A350’s – An Ultimate Guide

An ultimate guide to flying Thai Airways’ Airbus A350’s. What are their configurations, what routes can you fly them on, how are you treated once in the air and what can you expect from the experience? Simple Flying has the lowdown on the Thai Airways A350.

Thai A350
What you need to know about flying the Thai Airways A350. Photo: Thai Airways

Booking your flights

In this modern, connected world we can book flights on our smartphones while sipping coffee virtually anywhere! We can fire up the laptop or tablet and, with a reasonable broadband or WiFi connection, book our seats, too. Book directly with Thai Airways or book through a travel agent: if a seat is available and you can pay the fare, flying is accessible to everyone.

The Thai Airways Airbus A350 Fleet

How Many Thai Airways A350s are there?

Thai Airways operates 12 Airbus A350-941 aircraft and they all have the same seating configuration.

  • 32 business class seats at the front of the plane in Zone A
  • 159 economy seats over the wings in Zone B
  • 130 economy seats at the rear of the plane in Zone C

It is probably fair to say that the investment in such a young sub fleet of Airbus A350-900s is part of Thai Airways’ turnaround strategy. Additionally, Thai Airways is looking to replace its aging Boeing 747s and is considering more A350s or Boeing 777s for this.

thai airways A350
Thai has a fleet of 12 A350 aircraft. Photo: Airbus

Age profile

This part of the Thai fleet is state of the art and very young, with a median age of just two years:

  • five planes are one year old
  • six planes are two years old
  • one plane is three years old

Routes

According to Airport Spotting, the following are the Thai Airways A350 routes that are already in service. All flights depart from and arrive at Bangkok’s Suvarnabhumi International Airport, BKK:

  • AKL Auckland
  • PEK Beijing
  • BRU Brussels
  • DXB Dubai
  • FRA Frankfurt
  • CAN Guangzhou
  • HKG Hong Kong
  • MEL Melbourne
  • MXP Milan Malpensa
  • NGO Nagoya Chubu
  • HKT Phuket
  • FCO Rome Fiumicino
  • ICN Seoul Incheon
  • PVG Shanghai Pudong

The following route is scheduled to operate from 27th October 2019 to 28th March 2020

  • CDG Paris CDG

By the way, Suvarnabhumi is pronounced soowannapoom! And did you know that the current King of Thailand, Maha Vajiralongkorn and his Queen, Suthida, both worked for Thai Airways?

Thai Airways A350
The Thai Airways A350. Photo: Airbus

On the ground

Lounges

If you are eligible, you can enter and use Thai’s International Terminal lounges.

Royal First Royal Silk Royal Orchid
THAI Royal First Class one guest Royal First Class and Royal Silk Class Royal First Class and Royal Silk Class
THAI Royal Orchid Platinum + one guest Star Alliance First Class and Business Class travelers Star Alliance First Class and Business Class travelers
Star Alliance First Class travelers + one guest Royal Orchid Plus Platinum and Gold status members and Star Alliance Gold status Royal Orchid Plus Platinum and Gold status members and Star Alliance Gold + one guest
Contracted customer airlines or contracted non-airlines (subject to agreement conditions)

Spa

Royal Orchid Spa Full Treatment Menus and services within the Royal First Call Zone if you are:

  • Royal First Class
  • Royal Silk Class travelers and Royal Orchid Plus Platinum:
    • Neck and Shoulder or Foot Massage and all services within the Royal Silk Class Zone

Please note, additional guests are not permitted. Advance reservations are not accepted for any treatments: first come, first served basis only.

Treatment Menu

If you are a fan of the spa and the massage, this is what you can look forward to:

  • Touch of Silk: (Full Body Oil Massage – 60 minutes for First Class only)
  • Royal Thai Massage: (Full Body Massage – 60 minutes for First Class only)
  • Neck & Shoulder Massage: (30 minutes)
  • Foot Massage: (30 minutes)

There are full details of each treatment on the Royal Orchid Spa page of the Thai Airways site. They rightly and proudly announce that their Spa is consistently voted by Skytrax as theWorld’s Best Airline Spa Facility.

Transportation

There is a very comprehensive page on the Thai Airways site about the airport, drop off points, where to check-in, how to move around the airport … everything you need to know.

In the air

Again, Thai Airways provides detailed guidance of what to expect while you are on board one of its Airbus A350s:

  • Cuisine
  • Entertainment
  • Use Of Electric Device
  • Sawasdee Magazine
  • Duty-Free
  • Entertainment For Children
  • WIFI Onboard

Let’s review their offer:

Cuisine

Dedicated award-winning service, inflight cuisine for all tastes and entertainment at your fingertips are yours to enjoy inflight.

Thai Airways Airbus A350
Thai Airways, preparing for even more great Airbus A350 service Photo: John Taggart via Flickr

Royal Silk Class

Travel in Royal Silk Class begins with a refreshing warm towel and a choice of champagne, juice, or water prior to take-off. Once airborne, passengers can enjoy a savory serving of mixed nuts and dried fruit, accompanied by their choice of beverage, be it champagne, a fine wine, juice or soft drink.

The Royal Silk Class menu offers a light first course followed by a choice of international cuisine hot meals, often reflecting the cuisine of the flight’s departure point or destination, desert, artisan cheese and fresh fruit.

As with Royal First class passengers, passengers will be offered Thai Samrab, a collection of small individual servings, a curry, a soup and a delicate vegetable stir-fry together with steamed Thai hommali jasmine rice.

Passengers can also preorder their choice of hot meal from 24 to 48 hours before the departure of the flight.

Thai Airways Business Class seats Airbus A350
The Executive Lounge style Business class cabin provided high-quality service on this Tahi Airways Airbus A350-941 Photo: Thai Airways

Premium Economy Class

Economy Class travelers enjoy a snack or a hot meal on all Thai Airways flights. The meal will reflect Thai international cuisine or cuisines reflective of the departure or arrival point.

Each Premium Economy and Economy Class hot meal offers a choice of main course, includes a fresh salad or vegetable, bread and fresh fruit or a dessert and is accompanied by a wide range of complimentary beverages, from beer and wine to soft drinks, juices, water, coffee and tea.

Special meals that conform to religious, health or dietary requirements must be pre-ordered online or by contacting THAI reservations worldwide.

Even the economy class cabin provides higher levels of service on an Airbus A350-941 Photo: Thai Airways

Entertainment

The entertainment information page provides some information on the movies and programs and music currently available.

Use of Electric Devices

In-seat power outlet on Thai’s aircraft

The in-seat power outlet service is provided on most of Thai Airway’s aircraft fleet as an electrical power outlet and/or USB port. For the Airbus A350-900: PC power outlet (110 VAC), USB Port

There is a comprehensive guide to power outlets and connections on this page.

Sawasdee Magazine

You don’t have to be flying to read the Thai Airways in-flight magazine: read it online here

High levels of quality Thai Airways service ... Narita, Japan
Extending the high levels of quality Thai Airways service to Narita, Japan Photo: Alec Wilson via Flickr

Duty-Free

This page provides a pdf version of the duty-free magazine; but there is no way to buy online, of course.

Entertainment for Children

… a range of toys, games and books are available for children:

  • under 3 years
  • 3 to 6 years and
  • 6 to 12 years of age

The range of toys will be changed occasionally.

WIFI onboard

Passengers can easily stay connected to the world of business or social media with their own mobile device with THAI Sky Connect. On the Airbus A350-900, the prices for Inflight Wi-Fi packages are:

  • 30 Mb $9.99
  • 100 Mb $19.99
  • 500 Mb $34.99
  • Unlimited $59.99
At three years old, the oldest A350-914 in the Thai Airways fleet
The oldest A350-914 in the Thai Airways fleet but still delivery high levels of service Photo: Anna Zvereva via Wikimedia

Seating

Business Class Seat

Read more on the business class seat here.

Business Class cabin on the Thai Airways Airbus A350-941
A composite view of the Business Class cabin on the Thai Airways Airbus A350-941 that is providing such exceptional quality of service Photo: Thai Airways

The Airbus A350-900 cabin is decorated with the Thai Contemporary concept and has a light system that can be adjusted according to the atmosphere (Mood Lighting) with LED lighting that produces up to 16.7 million shades of color.

The Royal Silk Class has 32 seats, designed to provide personal comfort for business class passengers. The space between the rows of seats is 41-46 inches, each seat is 21 inches wide and can be reclined 180 degrees. Walking-in and out of the seat can be done freely in every seat. Every seat is equipped with a 16-inch touch screen TV that can connect to modern entertainment systems

The seat in the business cabin is like an executive lounge, office and bed.

Economy Class Passenger Seat

Read more about the economy class seat here.

Economy class seats Thai Airways A350-941
Even the economy class seats have long pitch and they are more comfortable than those of other aircraft Photo Thai Airways

The Airbus A350-900 cabin is decorated with the concept of Thai Contemporary and has a light system that can be adjusted according to the atmosphere (Mood Lighting) with LED lighting that creates up to 16.7 million shades.

The size of the window is wider than on some aircraft, which will make passengers feel relaxed throughout the journey. In addition, the cabin is designed to have more living space.

There are 289 economy class passengers with 32 inches of space between each of the 18-inch seats, equipped with an 11-inch touch screen TV. This can be used for listening to music, watching movies or television programs and playing games. The cabin includes WiFi services so passengers can use the internet via their own devices.

Have you flown on Thai Airways A350? Let us know about your experience in the comments.

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Some Guy

I flew a TG A350 BKK-SIN a few times – is that no longer operated by A350? Belive it was TG409

Duncan Williamson

As I type this, the Thai Airways BKK – SIN flight is under way and yes they are using an A350.

Duncan

Some guy

The reason I was asking was because Singapore is not listed in the routes section

Loogie125

Definitely prefer the A350 over the 777-300ER
They’ve got new entertainment screens, the service is quicker due to the smaller size, and if your luck is rotten and you get the older 777-300ER you have less legroom. I also like the A350’s overhead bins more and the galley is also larger and looks more comfortable for the crew to work in.