The Worst US Airlines for Losing Your Luggage


Lost luggage while traveling is probably one of the worst nightmares that passengers can experience during their journey. It is not uncommon that airlines misplace passengers’ bags while switching from one airplane to another on flights with a stop. One way to avoid getting your luggage lost is choosing non-stop flights but of course, this may not always be an option to get to your final destination. In order to avoid being the last one at the baggage claim area, you may want to keep an eye out for a list of airlines who are most likely to lose your luggage based on previous experience. Here are 12 airline companies that are ranked as the worst airlines for losing luggage in the world.

The Top 12 Worst Airlines for Lost Luggage

Ranking from fewest occasions of lost luggage to highest, here are the world’s top 12 airlines with the highest chance of losing your bags:

  1. Delta Airlines
  2. Spirit Airlines
  3. JetBlue Airways
  4. United Airlines
  5. Alaska Airlines
  6. Frontier Airlines
  7. Southwest Airlines
  8. Hawaiian Airlines
  9. American Airlines
  10. Skywest Airlines
  11. ExpressJet Airlines
  12. Envoy Air

Research carried out by LuggageHero shows that the worst airline for getting your luggage lost is Envoy Air, as the carrier has received the most passenger complaints regarding the matter. The Texas-based airline has made itself a reputation for not being a safe airline to fly with when it comes to luggage. On the other end of the spectrum but still part of the list is the airline giant, Delta Airlines, one of the world’s largest airlines and certainly a leader in the U.S. aviation industry.

Mishandled Bag Statistics and Forecasts

It turns out that getting your luggage lost is in no way a rare event. In the time period between 2012 and 2018, we can see a trend in bags getting lost between the months of the year. For example, January and December are usually the highest risk months, while October has the least reports of lost luggage.

The forecast for 2018’s summer period for lost luggage remains high, as according to statistics, 568,000 complaints are expected to be received only during the summer season. The forecast comes from analyzing the passenger traffic expected to fly with the airlines included in the list. A total of 228 million travellers are to be served by the top 12 airlines with the highest chances of losing their passengers’ bags.

Although the expected number is high, statistics show that the trend of lost luggage is seeing a drop. Between 2012 and 2018, reports have decreased by 27% and the airlines included in the list have seen improvements and fewer cases of losing luggage. Last year, U.S. carriers improved their performance by recording only 1.99 mishandled bags per 1,000 passengers. The result shows the best performance of US carrier since 1988.


When booking your next ticket, check your chosen airline’s history of losing bags in order the make the best decision.